Refund policy

RETURNS INFORMATION 

Galvin For Men do not offer free returns but we are happy for you to return any item you purchase from our site within 14 calendar days of receiving it. During this period you can return the item for any reason. If you return any item because of a change of mind you will have to pay the cost of returning it. There will be no charge for returning an item that is faulty. All items however will be checked before shipping to ensure they are as described and are free from damage or faults. Your refund will be credited to the original payment method once the returned item has been received and inspected.

Unwanted goods must be returned in a fully resalable condition and any tags and packaging must be fully attached and as new. Extra care must be taken when trying on clothing. Please ensure you are not wearing any makeup, fragrance, or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

Exceptions: In the interest of health & safety we cannot accept returns of:

• Underwear once the original sealed packaging and tags have been opened or removed.
• Fragrance cannot be returned once original sealed packaging/tags have been removed.
• Hats, caps or Masks unless tags are still in place and packaging remains unopened and undamaged unless faulty.

Refunds

Please allow up to 14 days for refunds to be issued and processed to your original payment method. No refunds are issued on delivery charges unless the item was returned as faulty.

Returning Items

If you have purchased from our online site you can make a return either in-store, via An Post or through a parcel or courier service. Our delivery partner is DPD. You must have your order number and a completed Returns form with your returned item.

** Please note, if you purchased an item in-store you can only return the item back to the store **

Returning items in-store

You are able to return any item you purchased in-store immediately provided you have your dispatch note and goods for return are in a resalable condition, unopened with tags and undamaged. Our store assistants will refund your original payment card or help you find an alternative. Refunds to cards can take 3-5 working days to process and are the responsibility of your card provider. If you do not have your original payment method with you and still wish to make a return, a Galvin gift card will be offered. 

Returning items by post

A returns form will be enclosed with your order. Simply complete the returns form and enclose it with your repackaged items and return it to the below returns address. 

Returning items by courier/parcel services

A returns form will be enclosed with your order. Simply complete the returns form and enclose it with your repackaged items before you return it. 

Returns Address: 

Returns Dept, Galvin For Men, 53 Oliver Plunkett Street, Mullingar, Co. Westmeath, Ireland. N91 K37F.